Here's how a Customer Relationship Management system can help your business today

1. MAKE IMPROVEMENTS TO YOUR BOTTOM LINE.

Introducing a CRM platform has been shown to produce real results – including direct improvements to the bottom line. CRM applications have a proven track record of increasing:

Lead Conversion by up to +30%


Sales by up to +30%


Sales Productivity by up to +35%

 


Customer Satisfaction by up to +35%


Faster Design making by up to +38%


Revenue by up to +25%

2. IDENTIFY AND CATEGORIZE LEADS.

A CRM system can help you identify and add new leads easily and quickly, and categorize them accurately. By focusing on the right leads, sales can prioritize the opportunities that will close deals, and marketing can identify leads that need more nurturing and prime them to become quality leads.

With complete, accurate, centrally held information about clients and prospects, sales and marketing can focus their attention and energy on the right clients.

3. INCREASE REFERRALS FROM EXISTING CUSTOMERS.

By understanding your customers better, cross-selling and upselling opportunities become clear — giving you the chance to win new business from existing customers.

With better visibility, you’ll also be able to keep your customers happy with better service. Happy customers are likely to become repeat customers, and repeat customers spend more.

4. OFFER BETTER CUSTOMER SUPPORT.

Today's customers expect fast, personalized support, at any time of day or night. A CRM system can help you provide the high-quality service that customers are looking for. Your agents can quickly see what products customers have ordered, and they can get a record of every interaction so they can give customers the answers they need, fast..